Let’s Connect, securely

Privacy and confidentiality is key to our relationship. Rest easy knowing that all your data is encrypted and none of your video or audio is stored. Our software is PIPEDA, HIPAA and GDPR compliant.

No downloads or accounts needed

There’s no need to install special software or create an account. All you need is a phone, computer, or tablet that has a camera and microphone.

+ First session with us?

We can’t wait to meet you! To help make the most of our time together, we ask that you read and acknowledge the following three agreements.

In case you’re wondering, these forms are securely encrypted too, so your personal information stays safe.

  1. Informed Consent
  2. Limits of Confidentiality
  3. Consent to Tele-counselling

When you’ve completed the forms, you’re ready to check-in at your appointment time. If you have any concerns or questions about the forms, we’ll be happy to discuss them on your call.

+ First online session with us?

Welcome back! In addition to the forms you’ve completed at our office, there’s one more agreement you’ll need to read and acknowledge that’s specific to online counselling.

This form is securely encrypted, so your personal information stays safe.

  1. Consent to Tele-counselling

Once you’re done, you’re ready to check-in at your appointment time.

How to check in for your video visit

  1. Make sure you have an appointment. If not, request one.
  2. Click the waiting room button for your counsellor below
  3. Type your name and click check in
  4. Allow your browser to use your camera and microphone
  5. Your counsellor will start your visit
Visit Lesley's waiting room
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